Capital.com Review 2024: 12 Key Findings By Experts

Item: Capital.com
Rating: 7.8

Key Takeaways

The Capital.com Group, founded in 2016, is headquartered in the UK.
Capital.com is regulated by the UK’s Financial Conduct Authority (FCA), under register number 793714.
In Cyprus, the broker is licensed by the Cyprus Securities and Exchange Commission (CySEC), under license number 319/17.
In Australia, the broker is regulated by the Australian Securities and Investments Commission (ASIC) under AFSL 513393.
Capital.com is a member of the Financial Services Compensation Scheme (FSCS), which guarantees affected traders up to £85,000 if a broker goes insolvent.
By CySEC rules, the broker must take part in the Investor Compensation Fund (ICF) scheme that guarantees clients affected by broker insolvency up to €20,000.
Capital.com offers extensive market access with over 6,000 trading Instruments, featuring $560+ billion traded volume in one recorded year.
The broker provides Contract for Difference (CFD) access to markets in asset classes such as FOREX, indices, commodities and stocks.
Capital.com offers commission-free trading across its account types, which are complemented by market-related spreads.
The broker does not charge withdrawal or deposit fees, merely passing on third-party fees as they apply.
The broker provides clients with platform access to MetaTrader4 (MT4), as well as its proprietary trading platform.
Capital.com has a comprehensive and well-constructed research and education repository that provides invaluable direction to new traders.

capital.com Evaluate - research result

Overall Evaluation 7.8

Regulations

7.5

Deposits and Withdrawals

Commissions

9.2

Assets

Trading Platform

Research and Development

Customer Service

Mobile App Trading

Learning

Experience with broker

Trading Tools

Website

Overall Summary

Capital.com was founded in 2016 and serves a worldwide client base. It is headquartered in the UK and has affiliates in Cyprus, Australia, Seychelles and Gibraltar, among others. The broker welcomes customers from as many as 183 countries and boasts well over 4,000,000 registered users on its platform. In 2021, Capital.com reported trading volumes in excess of $560 billion.

In the UK, the broker is authorized to operate by the FCA. For European representation, the broker is regulated by the CySEC. Rounding off the third tier-1 regulator, the broker is licensed by the ASIC. In the Seychelles, Capital.com is regulated by the Financial Services Authority of Seychelles (FSA).

The company is known to offer a vast array of financial assets, over 6,000 in number. These include 23 CFD indices, 477 cryptocurrency CFDs, 39 commodity CFDs, 5,452 shares CFDs, as well as 138 FOREX CFDs. With this broker, traders will not feel like they do not have sufficient market access.

Capital.com offers investors the chance to start trading with a low minimum deposit of $20. The broker is widely recognized for its progressive proprietary platform, high-quality research, and strong educational content. Indeed, the broker’s Website offers access to a wide range of trading guides, educational material, and informative news. Trading novices and elite traders alike will find much to admire.

Capital.com is a low-risk broker that has gone to considerable effort to offer a wide range of trading instruments powered by innovative technical tools. In the words of the broker itself, it is, “known for its cutting-edge technology and education tools, outstanding user experience, and fair pricing.”

Capital.com

Rating

Foundation Year

2016

Main Branch

United Kingdom

Other Branches

Letania, Poland, Ukraine, Belgium, Cyprus, Bahamas islands, Seychelle islands, Singapore, Australia

Languages

29 Languages including English

Work Hours

Market Opening Hours

Is Capital.com Safe?

Capital.com is on a sound footing when it comes to regulation. The broker is regulated by three tier-1 watchdogs in its main areas of operation. As aforementioned, it is authorized and regulated by the UK’s FCA under register number 793714. In Cyprus, the broker is licensed by the CySEC under license number 319/17. In Australia, the broker is regulated by the ASIC under AFSL 513393. For its EU operations, Capital.com complies with the requirements imposed by the Markets in Financial Instruments Directive (MiFID).

Capital.com’s UK operation is a member of the Financial Services Compensation Scheme (FSCS), which guarantees affected traders up to £85,000 if a broker goes insolvent. As part of its CySEC membership, the broker must take part in the Investor Compensation Fund (ICF) scheme that guarantees clients affected by broker insolvency up to €20,000.

As far as data protection goes, Capital.com offers a robust suite of measures. The broker is fully compliant with Payment Card Industry (PCI) Data Security Standards and uses Transport Layer Security to encrypt your data. The company also partners with the most prestigious money managers in Europe, like RBS and Raiffeisen, to make sure your funds remain in segregated client fund accounts.

Trading Account Information

Account Currency

USD

Minimum Deposit

20$

Segregated Accounts

Yes

Payment Methods

Debit and Credit Card, Bank wire transfer, Sofort, Webmoney, ApplePay

America Accepts

Available Markets

Forex, Indices, Commoditeis, Shares, Cryptocurrencies, ETFs

Trial Duration

30 Days

Who Is Capital.com Good For?

Capital.com has something for traders of every level. However, its leading-edge products and services are best suited to elite and professional traders who normally have higher requirements. Before signing up with this broker, here are some pros and cons you should know about:

Pros

Patented trading platform supported by artificial intelligence (AI).
Excellent quality research articles.
Several high-end videos for market analysis.
Customer support in 24 languages.
Easy account-opening process.
Fast and responsive email and chat support.
Updated alerts from over 6,000 markets.
Zero commission with no hidden fees.
Tight spreads.
Rapid order execution.
Non-expiring and free demo account.
Highly regulated and authorized by three tier-1 regulators.
Industry-leading hedging mode and risk management tools.

Cons

Does not service US clients.
Does not offer MetaTrader5.
No support for minor currencies in its account types.
No copy trading.

Advantages of Trading

Maximum Leverage

1:30

Minimum Lot Size

0.01 Lot

Available FOREX Pairs

128 Currency pairs

Scalping

Yes

Hedging

Yes

Spread

Starting from 0.6 Pips on EUR/USD pair

Trailing Stop

Yes

Islamic Account

Trading Platforms

Web trading platform, MT4, TradingView platform

Regulatory Bodies

FCA, CySEC, ASIC

Broker Type

STP

Offering of Investments

Capital.com grants clients access to over 6,000 financial instruments across a wide range of different asset classes. This includes 23 indices, 138 FOREX CFDs, 477 crypto CFDs, 29 commodities, and nearly a dozen global indices. You should know that spread betting is only available for UK residents, while crypto CFDs are banned for UK residents. Here is the full list of available investments:

FOREX.
Indices.
Commodities.
Stocks.
Bonds.
Exchange Traded Funds (ETF).
Options.
Cryptocurrencies (CFD).

Trading cryptos is available at Capital.com, but only through CFDs. This means you are not buying the underlying asset, but speculating on the performance of cryptocurrencies. This long-term investment could see you waiting for the price to rise significantly before selling. Also note that the broker does not offer social trading or copy trading, which is becoming increasingly popular for many traders.

As far as FOREX trading goes, Capital.com gives you the chance to study live FOREX rates and charts while you trade on leverage of up to 30:1. With crypto trading, Capital.com offers pairings among: Bitcoin, Litecoin, Ripple, TRON, Ethereum and many others.

Available assets

Markets	Available	Number of Assets
Currency Pairs		128
Stocks		5585
Commodities		45
Crypto		489
Indices		28
ETFs		113

Account Types

The following types of accounts are available at Capital.com:

The Standard Account: Created for novice traders, this easy-to-operate account does not have a minimum account deposit. It offers maximum leverage up to 30:1 with spreads as low as 0.6 pips. All you need to start trading is a mere $20.

The Plus Account: This popular account caters to intermediate traders. It comes with improved features when compared to the Standard Account and is designed for traders who are not yet at an elite level, but who understand the trading game, are regular traders, and have money to spend. The account minimum deposit is $3,000.

The Premier Account: This account is designed for professional and elite traders, hence the high minimum deposit amount of $10,000. Spreads are volume-based and leverage is capped at a maximum of 30:1.

The Invest Account: This new account offers clients a free stock investment vehicle that includes ultra-thin spreads and zero commissions or mark-ups.

As with any good broker, Capital.com offers a demo account, where you can test your trading strategies and practice your skills. You can also try the Capital.com FOREX account, a trading account that works in the same way as a bank account, but is tailored to FOREX transactions. For Islamic traders, there is also the option of a swap-free account.

Account Opening

Opening an account with Capital.com is quick and easy. Accounts are generally approved within a day. Prospective clients simply need to access the live platform and choose the “complete registration” option. Thereafter, you will need to answer a selection of questions, such as your country of residence and trading experience. Choose the currency in which you wish to work, then complete the process by attaching all the necessary government identification documents related to Know Your Customer (KYC) protocols.

Bonuses and Promotions

Capital.com runs a simple “Refer a friend” program that invites clients to get their friends to open an account and start CFD trading. Every successfully opened account wins the referring trader $100.

Account Type	Minimum Deposit	Spread Commission	Commission	Swap Commission	Deposit Commission	Withdrawal Commission
Standard Account	20$	Starting from 0.6 Pip	0$	Yes	0$	0$
Plus Account	3,000$	Starting from 0.5 Pip	0$	Yes	0$	0$
Premier Account	10,000$	Starting from 0.4 Pip	0$	Yes	0$	0$
Invest Account			0$	Yes	0$	0$

Deposits and Withdrawals

Traders can deposit and withdraw funds from their Capital.com trading account in several convenient ways. The broker tries to process withdrawals and deposits as quickly as possible, within a safe and secure environment.

You can open a trading account in the following currencies: GBP, EUR, USD, and PLN. The broker tries to process all withdrawals within 24 hours, but it may take up to five business days for funds to arrive, depending on the payment processor. Remember that not all these payment methods are available to all traders. It is best to check what is available in your region. Capital.com supports the following funding methods across its clientele:

Debit and credit card.
Bank wire transfer.
Sofort.
iDeal.
Giropay.
Multibanko.
Przelewy24.
QIWI.
Webmoney.
ApplePay.
Trustly.
2c2p.
AstropayTEF.

The minimum deposit is EUR/USD/GBP 20, or 100 PLN for most payment methods. Only bank wire transfers come with a EUR250 (or currency equivalent) minimum. Regarding withdrawals, you will receive your cash via the same payment method that was used to fund your account.

Customer Service

Capital.com has a strong customer service offering that features multilingual support in 24 languages. If you need assistance, you can live chat, phone, or email the team 24/7. Responses are fast and agents are very knowledgeable. The Capital.com Website is well-designed and highly informative, meaning that you can often find the information you require just by visiting the Website.

Commissions and Fees

The product pricing levels at Capital.com are within the industry average. Capital.com does not charge any commissions to its users. Its trading costs are average, with the spread on a currency pair, like the EUR/USD, coming in at 0.8 pips. Several factors come into deciding whether this is a good spread, not least of all the volume traded. However, what we can say with certainty is that fees charged by this broker are on the average to high-end of the market. Where Capital.com comes in on the lower end of the market is the minimum deposit required to open an account, a mere $20, although this may not be very comforting when balanced against the other fees.

Capital.com provides a generic account facility that is available to retail traders, as well as an elite account for those who qualify as professional traders. The highest available leverage for retail clients is 30:1. Remember, leverage must be used wisely as it can magnify both profits and losses. Note that the broker charges an overnight fee based on the leverage provided. This is not to be taken lightly, as swap rates on leveraged overnight positions can amount to a significant fee per trade. It is best to check these charges before you engage with the broker.

Leverage

Leverage is determined by the regulator in each jurisdiction. European traders with Capital.com will be subject to non-negotiable maximum leverage levels up to 30:1 for major currencies. Traders can get higher leverage with other brokers that have many affiliates in other parts of the world. In our view, strictly controlled leverage should be taken as a mark of responsible regulation rather than a drawback.

Platforms and Tools

Capital.com offers traders the chance to use its highly regarded proprietary platform, known simply as the Capital.com Web trading platform. Awarded as the Best Online Trading Platform 2020, this sleek interface that boasts wide and easy-to-read screens combines in-depth financial analysis with smart AI-driven risk-management tools. Take-profit features and negative balance protection come standard.

If you just can't let go of your familiarity with MetaTrader platforms, you can use MT4 on Capital.com (expect Australian clients). Both the broker’s proprietary platform and MT4 are available in Web, mobile, and desktop platforms.

Mobile Trading

Capital.com offers mobile trading for iOS and Android devices for the traders who use its CFD trading platform. The overall user experience is excellent on this intuitive and well-designed platform. Some of the best-loved features include information and prompts on assets that are the most traded, most volatile, and the risers and fallers. You can also curate your own pre-defined watchlists that can be customized by asset class. Traders will also be pleased to find that the full suite of Trading Central modules is integrated into the Capital.com Web trading platform, including Analyst Views, Featured Ideas, and TC Market Buzz.

The Capital.com trading app uses AI-powered trading bias detection tools to uncover any behavioral biases that hold traders back from being consistently successful. Capital.com also offers the Investmate app for education, which gives helpful and insightful trading tips.

Research and Development

Capital.com’s research section is immaculately organized, featuring insightful articles in its news and analysis sections. Additionally, you can find detailed material on its YouTube channels, all grouped by theme. Traders benefit from rolling news commentary, technical analysis, and deep analysis on economic trends and developments.

The research videos in the Market Outlooks section of the research repository are professionally produced, focusing on selected symbols week by week. The written article section of Capital.com contains excellently written analysis of key trading topics containing references to charts and analysis. Further, Capital.com has partnered with Trading Central to provide its clients with all the rich detail and research offered by this third-party research house.

Education

The education section is no less impressive. Here you will find various training courses, articles and guides. The broker offers you access to Investmate, giving you the opportunity to learn all about trading on the go. You will find links to over 30 richly detailed courses written and curated by financial experts. The broker also provides links to regular Webinars that offer the answers to a range of questions traders need answered.

Final Thoughts

Capital.com is a reliable and well-run broker that strives to offer its clients the best of its product enhancements and development. It is regulated by three tier-1 regulators, including access to compensation funds in case the broker becomes insolvent or loses broker funds. With comprehensive market access, average trading fees, and a choice of three main account types from which to choose, traders of all levels will find something for them.

The company combines its proprietary platform with MT4 to offer its clients a wider selection of platforms to trade on. Capital.com also has solid selections for traders in Web trading and mobile trading. Its patented AI-assisted trading platform increases the efficiency of every trader by uncovering and flagging unproductive behaviors so traders can eradicate them from their strategy.

The broker’s research section is well-produced and will please traders of all levels. Capital.com shows a duty of care to its educational materials that not all brokers share. For customer service, the broker offers clients the chance to seek assistance 24/7, within working hours in the country in which they are based.

Conclusion

Founded in 2016, this still-new broker has come on in leaps and bounds since its inception. It has a clear emphasis on innovation and strives to give its clients ever-improving products. It is well-regulated in key locations, allowing traders to rest easy that their interests will be safeguarded in the event of a negative turn of events.

The broker’s proprietary platform is admired by clients who enjoy its sleek design and intuitive features. Its research and education capabilities will keep even the most information-hungry trader satisfied, and it has gone to the extra lengths of using the services of third parties, like Trading Central, to bolster what it already has.

Capital.com in Brief

Capital.com’s overall offering is comprehensive and continually improving. Its main highlight is a detailed research and educational section. Its fees are competitive, even if they are far from being the best in the market. With wide-ranging market access, traders can use the brokers proprietary and outsourced platforms to pursue success in their careers.

Review Methodology

The team at Arincen collected more than 120 pieces of data covering in excess of 100 licensed FOREX companies. Data collection was done in three ways:

Companies’ Websites.
Other Websites that have ranked FOREX companies.
A survey questionnaire (referred to here as Survey “1”) we had sent to the companies invited to participate in the exercise.

We have identified 12 criteria for our assessment, each containing several aspects and carrying its own relative weight. These include licensing, deposits and withdrawals, number of assets etc.

Afterward we validated the data by:

Registering with FOREX companies as a secret shopper and/or as Arincen.
Survey number “2,” in which we asked these companies’ customers for important feedback and past experience.

The next step saw us evaluate and rank each company, relying on the hard work of 15 Arincen employees. We were very careful in ensuring the most accurate assessment possible, including taking into account different languages, as well as the various mobile-app operating systems, e.g., Apple, Samsung etc.

To add credibility to our research project, we sent a final and third survey (referred to here as Survey “3”) to enable participating FOREX companies evaluate our own research and whether it accurately reflects the realities on the ground. We were fortunate enough to receive a mark of 9.9 out of 10! We have kept to a minimum the margin of error, which stood at a measly 1%. To learn more on how we came up with the evaluation, please click here.

FAQ

Where is this broker regulated?

Capital.com is authorized and regulated by the UK’s FCA under register number 793714. In Cyprus, the broker is licensed by the CySEC under license number 319/17. In Australia, the broker is regulated by the ASIC under AFSL 513393. It is also regulated in the Seychelles.

In what other ways does this broker protect me?

Capital.com’s UK operation is a member of the FSCS, which guarantees affected traders up to £85,000 if a broker becomes insolvent. As part of its CySEC membership, the broker must take part in the ICF scheme that guarantees clients affected by broker insolvency up to €20,000. Offerings.

Which countries does this broker serve?

Capital.com serves traders in over 183 countries served by key office locations in the UK, Gibraltar, Australia and Cyprus.

Does this broker offer Cryptocurrency trading?

Yes. The broker offers cryptocurrency trading, but only in CFDs, meaning you do not get to own the underlying asset.

Does this broker provide any extra offerings?

Capital.com runs a simple “Refer a friend” program that invites clients to get their friends to open an account and start CFD trading. Every successfully opened account wins the referring trader $100.

How do I fund my account?

Traders can deposit and withdraw funds from their Capital.com trading account in several convenient ways. You can open a trading account in the following currencies: GBP, EUR, USD, and PLN. Capital.com supports the following funding methods: Debit and credit cards, Bank Wire Transfer, Sofort, iDeal, Giropay, Multibanko, Przelewy24, QIWI, Webmoney, ApplePay, Trustly, 2c2p, and AstropayTEF.

Which trading platforms does this broker offer?

Capital.com offers traders the ability to use the broker’s proprietary Web platform, or the widely-known MT4 platform.

How can I access customer service?

Capital.com has a strong customer service offering that features multilingual support in 24 languages. If you need assistance, you can live chat, phone, or email the customer service team 24/7. Responses are fast and agents are very knowledgeable. The Capital.com Website is well-designed and highly informative, meaning that you can often find the information you require just by visiting the Website.