Subscriptions
What subscription plans are available at Arincen?
There are three main options: the Free, Plus, and Premium plans. The Free plan offers limited features, including a limited number of recommendations and ideas, one portfolio, and one watchlist.
The Plus plan provides broader access and more recommendations, portfolios, and lists, while the Premium plan offers the complete feature set and more portfolios and watchlists.
All paid plans offer a free 7-day trial period, during which you can cancel or complete the subscription. The subscription fee will be due after the 7-day period ends
What is the difference between the free plan and the Plus plan?
The free plan doesn't require a credit card and lets you use the basic service, but the number of recommendations or ideas is limited. The Plus plan is paid (charged annually) and provides full access to recommendations and ideas, the ability to track 5 wallets, a larger number of watchlists, and unlimited transactions per wallet. All paid plans offer a free 7-day trial period, during which you can cancel or complete the subscription. The subscription fee will be due after the 7-day period ends.
What are the advantages of the Premium plan?
The Premium plan offers the highest reach on the platform, with 150 notifications per month (annual subscription), the ability to track 20 portfolios, use 20 watchlists, and full access to all content without ads.
All paid plans offer a free 7-day trial period, during which you can cancel or complete the subscription. The subscription fee will be due after the 7-day period ends.
How are the prices calculated? And is there an option for annual or monthly payment?
Plans are displayed in US dollars, with an annual payment option offering a discount (e.g., the Plus plan is priced at $29.57/month with annual payment). Users can choose between a monthly or an annual fee.
Can I use the free plan all the time? And what are its limitations?
Yes, the free plan is available indefinitely. However, its features are limited, including a single wallet, a single watchlist, and a limited number of recommendations or ideas per month.
What happens if you exceed the limits of the subscription plan (e.g., recommendations, portfolios, or lists)?
If you exceed the limit of the Free plan, you will be prompted to upgrade to a Plus or Premium plan to access more recommendations, portfolios, or watchlists. This allows you to continue using the service seamlessly with greater resources.
Do the prices include all tools and features within the platform? Or are there additional options?
The prices listed cover access to recommendations, portfolios, watchlists, and ad removal. Some services may only be available to Plus or Premium plan subscribers, so it's recommended to review what each plan includes when subscribing.
Can I cancel the subscription or revert from a paid plan to a free one?
Yes, you can cancel your subscription or change your plan at any time via the Billing and Subscription page.
How do I actually start subscribing?
Click the button for your chosen plan on the pricing page, create an account or log in, then select your plan and proceed to payment. Once payment is complete, your subscription will be activated, and new features will be available immediately. All paid plans offer a free 7-day trial period, during which you can cancel or complete the subscription. The subscription fee will be due after the 7-day period ends. Please note that you will only be able to pay after email confirmation and account activation.
Is the payment process performed automatically repeatedly?
The subscription is automatically renewed at the end of the package, whether it is monthly or annual, as long as it has not been cancelled beforehand. If the renewal fee was automatically deducted before you canceled your subscription, it will not be possible to recover the fee that was withdrawn, even if you canceled your subscription immediately after the deduction. Therefore, it's best to cancel your subscription before the renewal date if you don't wish to continue, to avoid any unwanted charges. You can always manage and modify your membership through the "Billing and Subscription" page.
Can the money paid be refunded in case of membership cancellation?
No. Suppose the renewal fee was automatically deducted before you canceled your subscription. In that case, you will not be eligible for a refund for the fees that were withdrawn, even if you canceled your subscription immediately after the deduction. Therefore, it's best to cancel your subscription before the renewal date if you don't wish to continue, to avoid any unwanted charges. You can always manage and modify your membership through the "Billing and Subscription" page.
What payment methods are available for subscribing to Arincen?
Arincen subscriptions can be paid for via credit and debit cards, Google Pay, and Apple Pay.
Can I pay for an Arincen subscription with crypto?
Currently, Arincen does not support cryptocurrency payments. When subscribing to paid plans, you can use the payment methods available on the platform: credit cards, Google Pay, and Apple Pay.
How can I update/change my payment method?
You can manage your payment method through the Billing and Subscription page.
I was unable to subscribe using my credit card. What should I do?
In this case, you should change your payment method or contact the bank that issued your credit card.
Can I receive my invoices at an email address different from the one I registered with?
Yes, you can.
How can I cancel my Arincen subscription?
If you change your mind or wish not to renew your membership, you can cancel your subscription through the Billing and Subscription page. Suppose the renewal fee was automatically deducted before you canceled your subscription. In that case, it will not be possible to recover the fee that was withdrawn, even if you canceled your subscription immediately after the deduction. Therefore, it's best to cancel your subscription before the renewal date if you don't wish to continue, to avoid any unwanted charges. You can always manage and modify your membership through the "Billing and Subscription" page.
Where can I find my billing information?
You can always view your billing information on the Billing and Subscription page.
Do you pay taxes when you subscribe to Arincen?
Subscriptions are not taxed for users in most Arab countries. The only exception is the United Arab Emirates, where subscriptions are taxed for users within the UAE because the company's headquarters are there.
How can I change my subscription plan?
You can always change your subscription plan, whether Plus or Premium, from the Billing and Subscription page.
I lost access to my Google/Apple ID account. How can I cancel my subscription?
Unfortunately, the Arincen team cannot cancel a subscription linked to a Google account or Apple ID, as payments are handled entirely through the service providers.
Therefore, please regain access to your account first by following the official steps through the following links:
If the problem persists, it is recommended that you contact Google or Apple Support directly to help you cancel the subscription on their end.
Can I cancel my subscription during the free trial period? And will any fees be charged?
Yes, you can cancel your subscription during the free trial, and you will not be charged any fees, as long as you cancel before the subscription fee is due. If the 7-day free trial period has expired, the charged amount will not be refunded.
What is Arincen's policy regarding the protection of personal data?
All your financial data is processed by Stripe, one of the world's largest payment companies, known for its high security standards. Nobody at Arincen has access to your card numbers or payment details. All transactions are encrypted and secure, ensuring the complete protection of your funds and privacy.
How are my financial data and sensitive information handled?
All your financial data is processed by Stripe, one of the world's largest payment companies, known for its high security standards. Even we at Arincen do not have access to your card numbers or payment details. All transactions are encrypted and secure, ensuring the complete protection of your funds and privacy.
Are there any hidden fees in the subscription payment process?
No. Arincen does not charge any fees other than those advertised in the subscription schedule found on the subscription plans page.